Store Policy

We want every order from The Rewind Club to feel personal, smooth, and special. Please read our store policies below before placing your order.

✨ Custom Orders

All products are handmade and customized based on your request. Because of this, every item is unique and created specifically for you.

⏳ Processing & Delivery

Orders typically take 2–7 days to create depending on the design and order volume. You will receive updates through Instagram or email once your order is ready.

🚚 Shipping

We currently ship within the UAE. Delivery times vary by location. Shipping fees are calculated at checkout or discussed during order confirmation.

❌ No Refunds or Exchanges

Because each item is custom-made, we do not offer refunds or exchanges. Please double-check your design notes before submitting your order.

💬 Need Help?

If you have questions about your order, feel free to reach out anytime.

Email: hello.therewindclub@gmail.com

Instagram: @the.rewind.club

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